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Frequently asked questions and guides.

Our timer uses the Pomodoro Technique. By default, it runs for 25 minutes of focus followed by a 5-minute break. You can customize these intervals in the settings menu (gear icon) on the timer.
Yes, absolutely. If you are on the Free plan, your data is stored locally on your device (browser storage). If you are a Premium user, your entries are encrypted and stored securely in the cloud, accessible only by you.
Premium unlocks unlimited cloud sync across devices, advanced analytics/stats, custom themes, ambient soundscapes, and priority support. It supports the ongoing development of Work Station.
Currently, you can clear local data by clearing your browser cache. For account deletion or specific data requests, please contact us via the support page.
If you are on the Free plan, your stats data is stored locally in your browser. Clearing your browser cache or switching to different device will remove your local stats. If you are a Premium user, your stats are securely saved in the cloud and synced across devices. Just refresh! do if few times if needed, please contact us via the support page if still not visible.
Our timer uses the Pomodoro Technique. By default, it runs for 25 minutes of focus followed by a 5-minute break. You can customize these intervals in the settings menu (gear icon) on the timer.
We offer a strict 14-day refund window for the Lifetime Deal only. This is not an 'automatic' refund button. To request a refund, you must email support@syncflowstate.com within 14 days of purchase with a VALID reason. We review every request manually to prevent system exploitation. If the reason is not valid (e.g., you just wanted to use it for free for two weeks), the request will be denied.
No. Monthly subscriptions are non-refundable. You can cancel your subscription at any time to prevent future billing, but we do not offer refunds for partial months or past usage.
All refund requests must be sent directly to support@syncflowstate.com. Please include your PayPal Transaction ID and your specific reason for the request.

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